What the Catalog screen means

JPG only, up to 1 MB per image. Other formats (PNG, WEBP, HEIC) or larger files are rejected before upload.

If your phone saves photos as HEIC, convert or export as JPG first — the dashboard will reject anything else at the file picker.

If you've used every product slot on your plan, the drop-zone and 'Add products' button are replaced with an 'Upgrade plan' button — you can't add a new product until you either remove one or upgrade.

The product's main image, shown square-cropped. This is exactly what the customer sees in the bot's product menu.

Product name and price, shown in your store's currency (₹ for India, $ elsewhere) exactly as the bot will quote it to a customer.

Shows '{n} left' if you're tracking quantity, 'unlimited' if you left quantity blank, or 'out of stock' in bold pink once it hits zero.

For products with sizes, a small line under the price lists each size with its remaining count (∞ for untracked sizes) — e.g. 'S: 4 · M: 0 · L: 9'.

A pink 'Sold Out · Hidden from DMs' tag appears once stock hits zero. The product stays in your catalog and dashboard, but the bot stops offering it to customers until you restock.

A dark 'Locked · Upgrade to show' tag appears on products that exceed your plan's limit (see Plan limits below). The bot won't show these to customers either, even though they're not sold out.

Required. Up to 80 characters — this is exactly the name the bot uses when listing or confirming the product to a customer.

Required. A plain number in your store's currency — no need to type the ₹ or $ symbol.

Only shown for products with no sizes. Leave it blank for unlimited/untracked stock, or type a number to have the bot count down as orders are placed and auto-mark it Sold Out at zero.

Optional, comma-separated (e.g. 'S, M, L, XL'). The moment you add sizes, the single Quantity field is replaced by a per-size stock grid below.

Appears once you've typed sizes. Each size gets its own optional quantity box — blank means that size is untracked/unlimited, a number means the bot counts that size down independently.

Optional, up to 200 characters. Fabric, fit, sizing notes, shipping info — whatever helps a customer decide without asking a follow-up question.

Open Edit on a saved product and toggle Bestseller on. Capped at 3 across your whole catalog — tag a 4th and the toggle disables until you untag one first.

Bestseller products get a small ⭐ Bestseller badge on their card, and are pinned ahead of new arrivals and everything else, everywhere they appear.

Free text, e.g. 'Tops', 'Bottoms', 'Accessories'. Powers the CATEGORIES command, letting a customer browse by category instead of scrolling your whole catalog.

A Gender dropdown (Men / Women / Unisex / Kids) plus free-text Color. Both combine with keyword search — e.g. 'men black jeans' filters by gender and color at once.

Required once a product is set to Digital. Sent to the buyer automatically right after payment, both as an Instagram DM and by email.

Digital products hide Sizes, Weight, Package size, and the Buy link field entirely — none of those apply once there's nothing to ship.

A Preview / sample link still works on Digital products — handy for a sample chapter or course trailer before someone buys.

Optional. Used together with package size to estimate shipping cost — leave it blank if you're not sure yet.

Optional, in centimetres. Any side left blank defaults to 10cm for that dimension — so leaving all three blank means shipping is calculated as if the package were 10×10×10cm.

Optional, on every plan including Free. Adds a "👁 Preview" button next to Select that opens your link when tapped.

Optional, Starter+ and physical products only. Adds a button with your own custom label (up to 20 characters, defaults to "🛒 Shop now") that sends the customer to your link instead of DM checkout.

Not available on Free, and not shown for Digital products — those use their own Delivery link instead.

In the edit form, tap any of the 3 empty slots below the main photo to upload — same JPG-only, 1 MB limit as the main photo.

Hover (or tap) a filled slot and hit the × to clear it — you can replace or remove any of the 3 slots independently without touching the others.

Downloads your entire catalog as a CSV file — useful for backups or bulk edits outside the dashboard.

Upload up to 50 JPG photos at once. Each becomes a new draft product titled 'Untitled product — tap Edit to finish', with no price set yet — you still need to open each one and fill in the details before it goes live.

Your product's Title and Description, combined and matched case-insensitively. Nothing else — not the photo, not the size list, not any other field.

If a word isn't in the Title or Description, no amount of it being 'obvious from the photo' will make the product show up.

Your message is broken into individual words. Filler words ('a', 'the', 'looking for', 'do you have', 'please') are stripped out automatically, and every remaining word has to appear somewhere in the Title + Description — it's an AND, not an OR.

A size only matches if it's an actual size on that product in your Sizes/Stock fields. Writing "available in M, L, XL" inside the Description does nothing for search.

If a size search comes up empty, check the product's real Sizes field first — not the description.

Recognized automatically and applied fully — with no limit, on every plan, unlike keyword search below.

Searching "shirt" alone deliberately excludes products that only match because they contain "T-Shirt" — treated as a separate category. "tshirt", "t-shirt", and "t shirt" are all read as the same word and match your tees normally.

If you sell both, name tees explicitly "T-Shirt" (not just "Shirt") so the two searches don't collide.

You don't need both forms in your listing.

Work the exact words a customer is likely to search — product type, color, material, style — into the Title and/or Description. A beautifully-written but vague description can be invisible to search.

Search only matches literal words — it doesn't know synonyms. If a style commonly goes by more than one name, mention both.

Your Description shows up in the bot's replies exactly as written. Stuffing it with every possible keyword makes it worse to read without matching any better beyond covering each relevant word once.

One accurate sentence with the right words beats a comma-separated keyword dump, for search and for the customer reading it.

The most common way size search silently breaks: sizes typed only into the Description, never added to the actual Sizes/Stock fields. A human reads the sentence fine; the bot can't search it as a size at all.

Leaving quantity (or a size's stock) blank tells the bot never to worry about running out — it will keep offering that item indefinitely, no matter how many orders come in.

Typing any number, including 0, switches that product or size into tracked mode. The count automatically drops by the ordered quantity every time a customer completes checkout, and the item is auto-hidden from the bot once it reaches zero.

To bring a sold-out item back, just edit it and type a new quantity greater than zero — it becomes available to customers again immediately, no separate 'republish' step.

In the edit form, 'Low stock alert at' (or the per-size version, when the product has sizes) lets you type the count at which you want to be warned. Leave it blank for no alert.

This field only appears for Growth and Pro merchants. On Free or Starter, stock still counts down and still auto-hides at zero — you just won't get an early warning notification before that happens.

There's no archive or trash — once you confirm, the product is gone from your catalog for good. If a customer is mid-checkout with that product when you delete it, the bot will let them know it's no longer available.

Deleting a product immediately frees up one slot against your plan limit, so you can add a new one right away even if you were previously at your cap.